Develop carbon sequestration protocols and processes for grasslands in the highway right of way.
A New Mexico DOT experience with carbon sequestering

Strengthen the ability to coordinate and manage operations for planned special events by co-locating a traffic management center with a public safety center with representatives from police, fire and 9-1-1.
Experience from Montgomery County, Maryland using ITS for planned special events.

Use portable ITS equipment to monitor and control traffic flow at major signalized intersections located at entrance and exit points near planned special events.
Experience from Dutchess County, New York using ITS for planned special events in a rural area.

Maintain ownership of the work zone ITS system and monitor vendor's work diligently to assure proper system operation.
North Carolina's experience implementing ITS solutions in work zones.

Secure high level management support and broad participation throughout an organization during the implementation and operation of transit automatic vehicle location systems.
A synthesis of transit agency experience with bus AVL systems

Plan for cellular communications to evolve and transition to new communication technologies every few years.
A synthesis of transit agency experience with bus AVL systems

Implement travel demand management and ITS strategies to successfully reduce congestion and delay during special events.
Phoenix International Raceway's experience with TDM strategies.

Consider including in-house ITS expertise and task order project configuration for complex ITS projects.
Colorado's DOT (CDOT)'s experience implementing an integrated TMC.

Apply system engineering principles for the success of complex ITS projects.
Colorado DOT's experience implementing an integrated TMC.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

Prepare in advance for severe weather by staffing enough snow plow operators and ensuring that public information systems will be updated with current weather and road conditions.
Experience from the 2007 winter storm emergency response in the Commonwealth of Pennsylvania.

Consider dynamic natural conditions and surrounding landscapes when selecting technologies for animal detection system deployments.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Improve overall usefulness of a closed-circuit television (CCTV) camera by expanding the coverage, color-vision features, and operational availability of the camera.
Monroe County, New York's experience in ITS camera deployment and system integration.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Prepare traveler information Web sites for high usage under emergency or disaster conditions.
Experience from the nation's top traffic and transit information Web sites.

Focus on usability when designing traffic information Web sites.
Experience from the nation's top traffic and transit information Web sites.

Assess what users want when developing a traffic information Web site.
The experience of several of the nation’s top traffic and transit information Web site developers.

Integrate traveler information Web site development with existing systems and other organizations.
The experience of several of the nation's top traffic and transit information Web site developers.

Anticipate and address challenges to consistently operating a transit signal priority (TSP) system.
Experience from a cooperative project between Sacramento County and the Sacramento Regional Transit District in deploying a transit signal priority system.

Be aware of operational issues regarding the development of coordinated transit systems
Experience from the Lake Tahoe Coordinated Transit System.

Enhance transit safety and security systems by integrating voice and data technologies and by leveraging video-based systems.
Experience with emerging transit ITS technologies and trends.

Maintain, reinforce, and expand existing programs to improve traffic signal operations.
Wisconsin’s experience with operating and maintaining a statewide traffic signal system program.

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.
Experience from 38 TMCs across the country.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Address the technical issues associated with using Voice over Internet Protocol (VoIP) phone systems to access 511 and other N11 services.
Experience from an exploration of 511 Emerging Technology Issues

Pursue a vigorous 511 marketing program, especially to promote new types of information targeted to specific user groups.
An Arizona Department of Transportation experience in 511 implementation.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Utilize clearance time incentives when contracting with towing service providers to reduce incident clearance times.
Florida’s Turnpike Enterprise experience with innovative contracting for incident management services.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Evaluate administrative and support staffing needs to close gaps in ITS operational support.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Keep the public informed with current accurate information to promote knowledgeable travel decisions.
Boston, Massachusetts’s experience with transportation planning for special events.

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Plan sufficient time for facilitating and accommodating interagency relationship-building for major events.
Boston, Massachusetts’s experience with transportation planning for special events.

Consider changeable message sign (CMS) positioning, data archive requirements, and traffic demand when considering deployment of a dynamic late merge system.
Experience of the Minnesota Department of Transportation in deploying a dynamic late merge system.

Enhance collaboration by sharing office space among operations stakeholders.
Ohio's experience with the development of a multi-jurisdictional operations facility.

Find innovative funding resources to help finance management and operations (M&O) strategies and ITS.
The experience of several agencies with innovative funding.

Link the funding of management and operations (M&O) strategies and ITS to regional transportation planning goals.
An Albany, NY, metropolitan planning experience in funding allocation.

Consider operational issues of electronic toll collection and enforcement with value pricing projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Engage in active management of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Provide reliable travel time information to increase user satisfaction with ITS applications.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Consider using real time traffic control system to overcome mobility and safety obstacles in a work zone.
An Illinois Department of Transportation experience using ITS in work zones.

Implement a commercial vehicle e-credentialing program in order to make administration and roadside inspections more efficient, keep vehicles moving on the state's roads, and expedite registration.
Washington State’s experience with deploying Commercial Vehicle Information Systems and Networks (CVISN) Electronic Credentialing.

Follow accepted guidelines to create concise, effective messages to communicate to the public using Dynamic Message Signs (DMS).
Guidance from a Dynamic Message Sign handbook and from the use of DMSs in metropolitan areas.

Use recommended practices to provide accurate travel time messages to the public using Dynamic Message Signs (DMS).
Experiences and guidance from the use of DMSs in metropolitan areas.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Limit CMS message length to allow for adequate reading time at high speeds.
Best practices for use of CMS shared from several states.

Strike a balance between CMS content and the driver's ability to read at 65 mph when posting AMBER alerts.
The experience of several states regarding AMBER alerts.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Incorporate real-time bus and train location information in the Connection Protection algorithm.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Adjust bus schedules to assure adequate time to accomplish rail-to-bus connections, given the risk of late train arrivals at connecting stations.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Involve both public and private sectors in disseminating emergency management and disaster recovery information
A nationwide evaluation of Advanced Traveler Information Systems and emergency management

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Maintain adequate funding and personnel levels to maximize efficient operation of traffic signal systems operations.
The City of Minneapolis Department of Public Works' experience.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Consider co-locating transportation and public safety professionals to improve interagency cooperation for traffic incident management.
Minnesota DOTs experience with co-location of incident management partners.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Investigate procurement alternatives of leasing, buying, or building equipment to minimize operations and maintenance costs.
Montana Department of Transportation's experience in procuring hardware and software for the statewide 511 traveler information system.

Develop partnerships for a cost-effective approach to deploy remote traffic count stations that will provide real-time traffic data during a hurricane evacuation.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Place portable changeable message signs (CMS) on the shoulder or median nearest the discontinuous lane when implementing a dynamic late merge system (DLMS) to manage a work zone.
A Minnesota DOT experience in work zone management.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.
A national experience with the development and deployment of 511 Systems.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Define your agency's expectations of a new system and a robust set of system requirements and then choose the software that meets your requirements.
Utah DOT's experience using configuration management.

Consider different operational strategies when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Address critical issues early in the ITS work zone management system development and deployment processes, and allow sufficient start-up time.
The experiences of four state DOTs using ITS in work zones.

Employ a proactive approach for building public awareness of the project requiring a work zone and deliver accurate information to the public.
The experiences of four state DOTs using ITS in work zones.

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.
The National Capital Region's experiences in emergency response after September 11, 2001.

Partner with neighboring agencies, either formally or informally, to address institutional challenges and benefit from cross-jurisdictional traffic signal coordination.
The experience of five regions with cross-jurisdictional signal timing.

Hire properly trained staff to deploy and maintain traffic signal systems.
Agencies share experiences managing and operating traffic signal systems.

Use speed warning signs on dangerous curves to reduce speeds of trucks.
Colorado DOT utilizes low cost system to reduce truck speeds on mountain passes.

Provide traveler information in rural areas to allow for good travel decisions in inclement weather and construction season.
Oregon DOTs experience with rural traveler information systems.

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Deploy ITS systems strategically to achieve benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Integrate freeway and alternate route operations to achieve greater benefits.
San Antonio’s experience with integration of freeway and arterial management systems.

Cooperate with organizations representing different operating philosophies, priorities, budgets, and constituents to integrate ITS.
San Antonio's experience with the integration of freeway and arterial management systems.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.
Major metropolitan areas' experiences with formalized incident management programs.

Allocate sufficient resources for technology deployment and operator training to improve incident detection and verification.
Experience of transportation professionals nationwide in developing successful incident management programs.

Manage resources to optimize incident response and clearance times to reduce the impact on traffic flow.
Experience of transportation professionals nationwide in developing successful incident management programs.

Use appropriate procurement methods when contracting for operations for Transportation Management Centers (TMCs).
Eight states' experiences with procurement methods for TMCs.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Select and implement security measures for Transportation Management Center (TMC) based on location and internal operations.
Eight states' experiences with security measures for TMCs.

Choose staff training and documentation methods to match individual Transportation Management Center (TMC) needs.
Eight states' experiences with training and documentation methods for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Adopt staffing practices for successful Transportation Management Center (TMC) staff hiring and retention.
Eight states' experiences with staffing practices for TMCs.

Select Transportation Management Center (TMC) design and location based on individual TMC needs and traffic realities.
Eight states' experiences with design and location considerations for TMCs.

Address noise and disruptions to TMCs through effective anticipation and planning.
Eight states' experience with noise and disruptions to TMCs.

Select map displays, computers, and software for transportation management centers (TMCs) that minimize cost and decrease complexity.
Eight states' experiences with map displays, computers, and software for TMCs.

Utilize well-equipped safety service patrols to assist highway motorists after vehicle malfunctions or crashes, and to coordinate a safe and efficient response.
Testimonials of the benefits of safety service patrols from staff of several state DOTs, travelers, and others.

Maximize emergency resources and response by utilizing Automatic Vehicle Location (AVL) capabilities.
National experience with AVL.

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.
Different transit agencies’ experience with AVL.

Focus on detection, response and clearance to improve incident management, only turn to planning diversion routes after these are as robust as possible.
National experience with incident management.

Plan diversion routes carefully to avoid negative consequences on designated alternate routes.
National experience with route diversion for incident management.

Develop carbon sequestration protocols and processes for grasslands in the highway right of way.
A New Mexico DOT experience with carbon sequestering

Establish a well defined process for monitoring and maintenance before expanding the base of field equipment.
Experience from iFlorida Model Deployment

Beware of the limitations of using toll tags in order to calculate travel time on limited access roadways and arterials.
Experience from iFlorida Model Deployment

Estimate life-cycle cost of ITS technologies as part of procurement estimates in order to assess the range of yearly maintenance costs.
Experience from iFlorida Model Deployment

Consider the long-term operations and maintenance responsibilities and costs when selecting project components.
The Chicago, Illinois and Montgomery County, Maryland experience in operating and maintaining advanced parking information system.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

Draw on the strengths of complementary relationships between the public and private sectors for successful implementation of ITS projects.
The E-470 Public Highway Authority’s experience in forging public-private partnerships for design, construction, operations, and maintenance of an electronic toll highway facility.

Anticipate ongoing modifications to transit communication systems when integrating a Transportation Management Center with Computer Aided Dispatch systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Maintain, reinforce, and expand existing programs to improve traffic signal operations.
Wisconsin’s experience with operating and maintaining a statewide traffic signal system program.

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Integrate weather information into Transportation Management Center (TMC) operations to enhance the ability of operators to manage traffic in a more responsive and effective way during weather events.
Experience from 38 TMCs across the country.

Maximize the value of an RWIS investment for maintenance staff through follow-on staff training and usage tracking.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat maintenance staff as customers and beneficiaries of ATIS information.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Evaluate and upgrade TOC maintenance programs on an on-going basis.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Maintain adequate funding and personnel levels to maximize efficient operation of traffic signal systems operations.
The City of Minneapolis Department of Public Works' experience.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Investigate procurement alternatives of leasing, buying, or building equipment to minimize operations and maintenance costs.
Montana Department of Transportation's experience in procuring hardware and software for the statewide 511 traveler information system.

Develop partnerships for a cost-effective approach to deploy remote traffic count stations that will provide real-time traffic data during a hurricane evacuation.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Consider different operational strategies when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Address critical issues early in the ITS work zone management system development and deployment processes, and allow sufficient start-up time.
The experiences of four state DOTs using ITS in work zones.

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Hire properly trained staff to deploy and maintain traffic signal systems.
Agencies share experiences managing and operating traffic signal systems.

Provide traveler information in rural areas to allow for good travel decisions in inclement weather and construction season.
Oregon DOTs experience with rural traveler information systems.

Use appropriate procurement methods when contracting for operations for Transportation Management Centers (TMCs).
Eight states' experiences with procurement methods for TMCs.

Consider using contractors for TMC maintenance support.
Eight states' experiences with using contractors for TMCs.

Adopt staffing practices for successful Transportation Management Center (TMC) staff hiring and retention.
Eight states' experiences with staffing practices for TMCs.

Address noise and disruptions to TMCs through effective anticipation and planning.
Eight states' experience with noise and disruptions to TMCs.

Select map displays, computers, and software for transportation management centers (TMCs) that minimize cost and decrease complexity.
Eight states' experiences with map displays, computers, and software for TMCs.

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.
Different transit agencies’ experience with AVL.

Plan your system to accommodate future expansion.
A Utah Department of Transportation Experience from the expansion of the CommuterLink intelligent transportation system.

Consider dynamic natural conditions and surrounding landscapes when selecting technologies for animal detection system deployments.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Recognize issues in deploying ITS technologies for coordinating and improving Human Services Transportation.
Experiences from six agencies.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Consider requirements definition and system design Issues for Archived Data Management Systems.
Experience from six Archived Data Management Systems case studies.

Engage in marketing, training, and outreach of Archived Data Management Systems (ADMS)
Experience from six Archived Data Management Systems case studies.

Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Consider data ownership issues early when contracting with the private sector data providers and avoid limited use clauses.
Florida DOT’s experience with public/private traffic monitoring.

Balance project goals against the constraints and capabilities of project partners.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Evaluate and upgrade TOC maintenance programs on an on-going basis.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Consider changeable message sign (CMS) positioning, data archive requirements, and traffic demand when considering deployment of a dynamic late merge system.
Experience of the Minnesota Department of Transportation in deploying a dynamic late merge system.

Share data among stakeholders to improve quality and identify errors, especially in large data sets.
A synthesis of nationwide experiences with data sharing.

Address data privacy and security concerns early to facilitate the preparation of formal data sharing agreements.
A synthesis of nationwide experiences with data sharing.

Build support for operations and management activities by using data collected and archived to demonstrate data archival benefits.
National experience using archived traffic detector data for monitoring highway performance.

Encourage agencies collecting data to use the collected data to improve their own agency functions.
National experience using archived traffic detector data for monitoring highway performance.

Promote local use of archived data for performance monitoring as a means of improving the interpretation of system performance at the national level.
National experience using archived traffic detector data for monitoring highway performance.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Consider various technical applications and processes, such as using GIS, evaluating systems compatibility and the facility for upgrades, when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Employ a proactive approach for building public awareness of the project requiring a work zone and deliver accurate information to the public.
The experiences of four state DOTs using ITS in work zones.

Provide ITS data at different aggregation levels as well as unaggregated data to satisfy diverse user needs.
National experience with ITS data archiving, sharing and usage.

Improve ITS data quality to achieve better analysis standards.
National experience with ITS data archiving, sharing and usage.

Provide easy and low-cost access to ITS data to facilitate data usage.
National experience with ITS data archiving, sharing and usage.

Develop a database to better evaluate ITS application implementation.
Nationwide experience with assisting transit system managers in deploying ITS.

Develop a formal ITS data sharing policy for your agency
A survey of transportation agencies and private firms involved in providing traveler information services.

Do not count on revenue generation from data sharing to subsidize the operation and maintenance expenses of advanced traveler information systems.
A survey of transportation agencies and private firms involved in providing traveler information services.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
Ventura County’s experience with an automated transit fare collection system.

Consider reconfiguring and integrating existing roadway management IT systems whenever possible to save costs associated with implementing new systems.
Phoenix’s experiences with integrating roadway management IT systems.

Use tested and effective traffic management systems for Transportation Management Centers (TMCs).
Eight states' experiences with ITS Traffic Management Systems for TMCs.

Address intellectual property rights issues early.
A national experience in overcoming the assignment of intellectual property rights.

Develop written policies that delimit the use and distribution of data.
A national experience with resolving the issues regarding the collection, distribution, and retention of transportation data.

Install Automatic Vehicle Location (AVL) technology to greatly enhance transit agency performance.
Different transit agencies’ experience with AVL.

Employ the core set of measures, as appropriate, to measure customer satisfaction with 511.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Carefully consider the overall design and content of the 511 customer survey questions.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Incorporate mechanisms for capturing user feedback for system evaluation, including the ability to intercept incoming 511 calls for survey or focus group recruitment.
An Arizona Department of Transportation experience in 511 implementation.

Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Evaluate and upgrade TOC maintenance programs on an on-going basis.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Provide for large sample sizes when conducting before/after data collection efforts, to avoid impacting the ability to reveal statistically significant differences during the evaluation's statistical analysis.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Share data among stakeholders to improve quality and identify errors, especially in large data sets.
A synthesis of nationwide experiences with data sharing.

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

Engage in active management of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Build support for operations and management activities by using data collected and archived to demonstrate data archival benefits.
National experience using archived traffic detector data for monitoring highway performance.

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Encourage agencies collecting data to use the collected data to improve their own agency functions.
National experience using archived traffic detector data for monitoring highway performance.

Provide reliable travel time information to increase user satisfaction with ITS applications.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Promote local use of archived data for performance monitoring as a means of improving the interpretation of system performance at the national level.
National experience using archived traffic detector data for monitoring highway performance.

Present information graphically to improve comprehension.
National experience using archived traffic detector data for monitoring highway performance.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Perform before-research to determine what customers want from 511 services and continue to evaluate the system after implementation.
A national experience with the development and deployment of 511 Systems.

Make sure 511 Systems are customer and market driven to help ensure they are utilized by travelers.
A national experience with the development and deployment of 511 Systems.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Establish and follow a comprehensive project plan in anticipation of the deployment of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Develop a database to better evaluate ITS application implementation.
Nationwide experience with assisting transit system managers in deploying ITS.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
Ventura County’s experience with an automated transit fare collection system.

Manage goals and identify successes to maintain public and constituent agency support for a coordinated incident management program.
Major metropolitan areas' experiences with formalized incident management programs.

Ensure that privatization agreements for the management of toll lanes retain the right for the public agency to improve upon or build transportation facilities that may potentially compete with the privatized toll lanes.
Experience from California’s State Route 91 value -priced express lanes.

Strengthen public acceptance of congestion-based pricing of express lanes by preserving the option to use free lanes, maintaining good levels of service, and prioritizing safety.
Experience from California’s State Route 91 value -priced express lanes.

Establish reasonable goals, modify expectations to reflect new developments, and conduct market research before introducing a new technology product.
California's experience with a regional travel information system launched by a public-private alliance.

Ensure the accuracy and consistency of an MDSS to build user confidence and trust.
From the experience of Maine Department of Transportation.

Build support for the use of an MDSS tool in order to overcome institutional barriers.
From the experience of Maine Department of Transportation.

Create a Transportation Management Center plan to handle potential emergencies and special events.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Maintain frequent and open communications with other states and the federal government when developing and deploying new, complex ITS technologies.
A State of Washington experience with CVISN deployment.

Work with the trucking industry to assure success in deploying an electronic credentialing system for commercial vehicles.
A State of Washington experience with CIVISN deployment.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Be sure to identify and take into account features unique to each state when designing and deploying ITS technology projects across multiple states.
Experience from technical integration of commercial vehicle safety and fitness data in the eastern United States.

Improve demand response transit using ITS technology, including CAD/AVL, with Mobile Data Terminals (MDT), electronic ID cards, and Geographic Information Systems (GIS).
Different paratransit agency experiences with CAD/AVL, Mobile Data Terminals, electronic ID cards and GIS, all to accomplish improved operational goals, is outlined.