New Mexico, United States
Summary Information
The Client Referral, Ridership, and Financial Tracking (CRRAFT) system is a web-based system, which is developed across multiple agencies as a means to facilitate coordination among funding agencies and their subgrantees. Agencies involved include: the New Mexico State Highway and Transportation Department’s Public Transportation Programs Bureau (PTPB), the New Mexico Human Services Department, the New Mexico Department of Labor, and rural transit service providers. The Alliance for Transportation Research Institute (ATRI) at the University of New Mexico developed the system. The implementation cost of CRRAFT was about $1 million (see note below), which also included the development costs (approximately $550,000) associated with an electronic card fare system, ICTransit Card, as well as its software interface with the CRRAFT.
Annual operating costs for CRRAFT are estimates by ATRI at about $95,000. A breakout of the operating costs is provided in the table below.
Item | Cost Per Year |
---|---|
Internet Access (T-1 or better) |
$18,000
|
Server Hosting |
$2,000
|
Maintenance/Tech Services |
$35,000
|
Help Desk/Support One FTE for 3 months ½ FTE for 3 months 2-3 hours per day continued |
$18,000
|
Training Updates Materials and Trainer |
$20,000
|
Travel (In-state) |
$2,000
|
TOTAL |
$95,000
|
Annual operating costs for the ICTransit Card system, an affiliated system that shares some functions with CRRAFT, are estimated by ATRI at about $97,000, of which approximately $40,000 are shared with the annual operations for CRRAFT (denoted with *). A breakout of the operating costs is provided in the table below.
Item | Cost Per Year |
Internet Access (T-1 or better) |
$18,000*
|
Server Hosting |
$2,000*
|
Maintenance/Tech Services |
$35,000
|
Help Desk/Support |
$20,000*
|
Training Updates |
$20,000
|
Travel (In-state) |
$2,000
|
Equipment Replacement Lost or Stolen equipment will be the responsibility of the transit system to replace. |
|
TOTAL |
$97,000
|
See also:
Related ITS system cost summary for the CRRAFT system implementation – Rural Transit ITS Best Practices.
Correspondence with Eric F. Holm, Program Manager, Alliance for Transportation Research Institute
CRRAFT operating costs: $95,000 per year.