Automatic vehicle location (AVL) on Reno buses leads to nearly four percent increase in on-time performance for paratransit services and more comprehensive schedule adherence data to create more accurate schedules.
As determined by the Washoe County Transportation's Regional Transportation Commission's ITS Implementation Evaluation .
The RTC looked at data points over a six year period, from FY2002 to FY2008 in order to evaluate how the ITS technologies may have affected ridership and uses of the systems by customers, staff and administration. A large pre-implementation window was used for analysis because RTC ACCESS (the paratransit service) began using scheduling software in 2005, ahead of the rest of the system and the same time scale was wanted for the analysis of both fixed-route and paratransit services. Each of the six U.S. DOT goal areas were assigned measures to evaluate RTC's progress in that goal area.
The on-time performance of RTC ACCESS increased from 91.5 percent to 95.3 percent since they began using scheduling software connected with automatic vehicle location (AVL) to create manifests, plan routes and track performance of drivers. RTC RIDE now has the capability of being able to track schedule adherence throughout the entire route and on every trip which was not previously possible using only manual evaluations which were typically at end-of-route termini and not during peak periods. Although RTC RIDE has seen decreased on-time performance after using AVL to evaluate schedule adherence, they are now able to use information from the AVL to determine problematic stretches on routes and adjust schedules to better reflect reality.
Author: Tina Wu, Matt Weatherford, Ancila Kaiparambil, Linna Zhang
Published By: Federal Transit Administration U.S. Department of Transportation
Source Date: May 2010
Other Reference Number: FTA Report FTA- NV-26-7005-2010.1URL: http://www.fta.dot.gov/documents/RTC_ITS_Eval_Study_section508.pdf
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automated vehicle location, computer aided dispatch, automatic vehicle locator, AVL, CAD, AVL/CAD, automatic vehicle location, AVL, schedule adherence, on-time performance