Identify and then become familiar with available ITS technologies to be able to assess which ones are suitable and affordable for the organization.
Nationwide experience with assisting transit system managers in deploying ITS.
- Become knowledgeable about ITS technologies. The transit manager needs to have rational and reasonable expectations of what affordable computer-based technology can do for his/her organization. The transit manager should also understand the function of each technology that is available for transit systems. Visiting other transit systems with Transit ITS applications in operation can be highly enlightening for this purpose. Each Transit ITS technology can be applied to meet one or more needs of a transit system. Some suppliers have ready-made, off-the-shelf (OTS) software. The system manager should know the rough cost of purchasing, installing, activating, maintaining, and upgrading new software or hardware. In order for the new software to operate properly and produce benefits, the transit system manager must be aware of the changes required in the entire system. These changes will encompass business processes, staff skills and training, job requirements, computers and hardware, and all applicable costs, including maintenance contracts. The system manager should know the expected benefits as well.
- Utilize the skills of others. Some rural organizations are housed in an agency that performs other functions. The closely allied organizations can be the source of the needed capabilities and skills. The next source of help is another rural transit agency, an urban transit organization or a state agency with transportation related mission.
Author: Thomas N. Harvey William T. Hathaway Marina Melchiorre
Published By: Federal Transit Administration / Federal Highway Administration
Source Date: 1/1/2002
Other Reference Number: FTA-MA-99-0356-01-1 ; FHWA-OP-02-028URL: http://www.fta.dot.gov/documents/RuralITSTechnologyGuidebook.pdf
Volpe National Transportation Systems Center
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