Involve all appropriate stakeholders in a formal and collaborative manner during each phase of the advanced parking management systems (APMS) project.
Experience from APMS deployment sites.
BWI Airport,Baltimore,Maryland,United States; Seattle Center,Seattle,Washington,United States; Chicago,Illinois,United States
- Involve all appropriate stakeholders in a formal and collaborative manner throughout the planning, deployment and operations phases. Advanced parking management systems will impact many stakeholders, both public and private, and planners must consider the point of view of each stakeholder group. Potential stakeholders groups include parking patrons, attraction operators, parking operators (public and private), departments of transportation (city, county, state, and federal), Councils of Government, utility providers, historical preservation groups, and neighborhood boards. Ultimately, stakeholder group membership will vary according to the individual district – its governmental organization, the division of responsibilities for parking operations and maintenance, jurisdictional membership in regional Council of Governments, and participation of Citizen Action Committees (CACs).
- Ensure that the stakeholder group works from a formal charter that binds the member organizations to the effort, provides a forum for the resolution of issues and ensures a consistent advocacy message. Stakeholder groups should consider establishing a formal charter, especially for complex APMS projects which may take significant time and which include a diverse set of stakeholders. The roles and responsibilities of each stakeholder member should be outlined, so that coordination among members is clearly articulated. In addition, the stakeholder group should obtain formal endorsement from the leadership of the jurisdiction involved and should designate a member of the group as "champion" of the system. The champion should exercise executive leadership within the group and represent the project in public policy discussions and funding requests.
- Based on his experience with the Seattle Center APMS deployment, Eldon Jacobsen, Advanced Technology Engineer for the Washington Department of Transportation noted, “One lesson that can be learned is to never start a project like this unless there is a signed public agency agreement outlining roles and responsibilities that is approved at the highest levels of government.
Published By: U.S. DOT Federal Highway Administration
Prepared by SAIC for the U.S. DOT
Source Date: January 2007
EDL Number: 14318
Other Reference Number: Report No. FHWA-JPO-07-011URL: http://ntl.bts.gov/lib/jpodocs/repts_te/14318_files/14318.pdf
RITA/Volpe National Transportation Systems Center
Average User Rating
Intelligent Transportation Systems > Arterial Management > Parking Management > Information Dissemination
Intelligent Transportation Systems > Arterial Management > Information Dissemination > Dynamic Message Signs
Intelligent Transportation Systems > Traveler Information > Tourism & Events > Advanced Parking
Intelligent Transportation Systems > Electronic Payment & Pricing > Parking Fee Payment
Major Initiatives > Mobility Services for All Americans
Major Initiatives > Integrated Corridor Management Systems
Major Initiatives > Nationwide Surface Transportation Weather Observing and Forecasting System - Clarus
Major Initiatives > Emergency Transportation Operations
Other Program Activities > Amber Alert
Other Program Activities > Real Time Traveler Information
Other Program Activities > Rural ITS Deployment
DMS, CMS, VMS, Changeable Message Signs, Variable Message Signs, planned special events