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Link to be Sent:http://www.benefitcost.its.dot.gov/ITS/benecost.nsf/ID/A09E5403A33ABD0B85256AB7005E15CA
Title:In San Francisco, the TravInfo telephone service had a high level of customer satisfaction with the two highest ranking aspects of TravInfo being convenience (average score = 4.2) and ease of comprehension (average score = 4.3) on a scale of one to five, with five being very satisfied.