Knowledge Resources

Engage political champions to keep controversial High-Occupancy Toll (HOT) lane projects on track.
Experience with the variable pricing projects in Los Angeles (Interim Results)

Manage uncertainty and discovery associated with procurement of advanced parking management technologies and plan for potential delays resulting from permitting and regulation processes.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Utilize organizational assets and competencies effectively; do not underestimate the need and efforts for building internal consensus and cultural change when implementing a new parking management system.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Conduct extensive outreach, be transparent about goals, policies, and methods of installing an advanced parking management system, and communicate clearly how the revenue from a new parking management system will be used.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

In planning for a demand-responsive pricing based parking management system, involve executive leadership, seek strong intellectual foundations, strike the right balance between complexity and simplicity, and emphasize data collection and project evaluation.
San Francisco Municipal Transportation Agency’s experience in implementing advanced parking management (Interim Results).

Pursue technology based, high risk policies incrementally to better manage likely organizational and technological challenges.
San Francisco Municipal Transportation Agency's experience in implementing advanced parking management (Interim Results).

Establish contacts early and assure continued communications between planners and stakeholders to promote public and political acceptance of proposed pricing plans.
Experience with road pricing projects around the globe

Commit to acquiring the proper level of staffing and knowledge required for the operations and maintenance of Adaptive Traffic Control System (ATCS) prior to deployment.
Lessons learned from a synthesis of domestic and foreign state of highway signal control practice.

Understand that while the viability of pricing programs is impacted by political actions, pricing signal is a potential tool for developing a sustainable transportation system.
Experience from road pricing programs in Europe and Asia

Prepare agency staff for implementation of new ITS technologies and involve maintenance and information technology (IT) staff in the installation process.
Washoe County’s experience implementing a comprehensive transit ITS program.

Be prepared to use local resources to service mission critical system components, and provide ongoing O&M training to maximize system benefits.
Washoe County’s experience implementing a comprehensive transit ITS program.

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Washoe County’s experience implementing a comprehensive transit ITS program.

Develop requirements using widely accepted standards, preferably the open source compatible ones if available, and review those requirements immediately before requesting proposals from contractors.
Washoe County’s experience implementing a comprehensive transit ITS program.

Do not expect to see significant operations staff reductions due to implementing ITS technologies, but do expect service improvements using the same staff levels.
Washoe County’s experience implementing a comprehensive transit ITS program.

Identify champions early to facilitate communications, project management, and staff ownership for successful deployment of a comprehensive transit ITS program.
Washoe County’s experience implementing a comprehensive transit ITS program.

For a comprehensive transit ITS deployment program, select an agency project manager with skills in planning, information technology, and communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Encourage staff to find creative and efficient uses of ITS to improve operations through better communications.
Washoe County’s experience implementing a comprehensive transit ITS program.

Weigh in the advantages of procuring new information technology (IT) assets, and maintain an asset management system that details new IT inventory.
Washoe County’s experience implementing a comprehensive transit ITS program.

To avoid surprises after implementation of a comprehensive transit ITS program, perform a detailed analysis of costs for operations and maintenance during the project planning phase.
Washoe County’s experience implementing a comprehensive transit ITS program.

In deploying a comprehensive transit ITS program, develop strategies and requirements for planning, procurement, implementation, and ongoing operations.
Washoe County’s experience implementing a comprehensive transit ITS program.

Expect agency's information technology (IT) operations and maintenance budget to increase in order to train qualified IT staff to maintain a new suite of hardware and software.
Washoe County's experience implementing a comprehensive transit ITS program.

Ensure that the management responsible for transit ITS planning is knowledgeable on agency’s labor contracts and how labor contracts affect effective utilization of ITS tools.
Washoe County’s experience implementing a comprehensive transit ITS program.

To avoid project implementation delays and unanticipated costs, perform a thorough review of the existing technologies during the planning phase of a comprehensive transit ITS deployment.
Washoe County’s experience implementing a comprehensive transit ITS program.

Understand that the contractor’s availability to remain on site after the deployment of a comprehensive transit ITS is important, so is the contractor’s ability to work with the original equipment manufacturer.
Washoe County’s experience implementing a comprehensive transit ITS program.

Designate the agency project manager as the single point of contact with the contractor and evaluate track record of contractor’s project management.
Washoe County’s experience implementing a comprehensive transit ITS program.

Define clear goals for a comprehensive transit ITS deployment program and track the achievement of those goals to evaluate program's success.
Washoe County’s experience implementing a comprehensive transit ITS program.

Beware of accuracy and privacy issues in using truck transponder data for developing real-time traveler information applications.
An Oregon Department of Transportation Experience

Acquire leadership support and involve knowledgeable staff early in carbon emission dynamics and markets.
A New Mexico DOT experience with carbon sequestering

Develop policies for carbon trading rights and risk management.
A New Mexico DOT experience with carbon sequestering

Develop carbon sequestration protocols and processes for grasslands in the highway right of way.
A New Mexico DOT experience with carbon sequestering

When implementing traveler information systems that promote voluntary changes in travel behavior, incorporate functions for feedback, advice, and action-planning.
Experience with Mobility Management in Japan.

Package road value-pricing strategies with technology upgrades and conduct extensive outreach that involves champions, stakeholders, and the general public.
Experience nationwide with FHWA's congestion and value pricing pilot programs.

Use the ITE Traffic Signal Self-Assessment to help make the case for increased staffing and funding to support traffic signal programs.
From the 2007 National Traffic Signal Operations Report Card Technical Report

Establish a centralized database for all winter maintenance-related weather information.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Apply process re-engineering techniques to increase the likelihood of successful ITS deployment.
Maryland, New York, and Connecticut's experience with electronic toll collection and electronic screening.

Consider public/private partnerships and unique financing methods as ways to cover costs for managed lanes projects.
Guidance provided by the Texas Transportation Institute on funding and financing managed lanes projects.

Ensure active oversight by knowledgeable state government staff of any complex ITS integration work that involves multiple contractors working simultaneously.
A State of Connecticut experience with deployment of CVISN.

Assure success by involving all the relevant state agencies and the motor carrier industry early in the CVISN development process.
A State of Connecticut experience with CVISN deployment.

Adopt a performance-based, proactive approach to traffic signal system operations in order to maximize operational efficiency.
The City of Minneapolis Department of Public Works' experience.

Maintain adequate funding and personnel levels to maximize efficient operation of traffic signal systems operations.
The City of Minneapolis Department of Public Works' experience.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Monitor emerging security requirements and legislation that may impact commercial vehicle business processes.
The IMTC ITS CVO – Border Crossing Deployment stakeholders experience with changes in security policies in Washington State and British Columbia.

Use an interoperable transponder to assure maximum benefits to both the private and public sector.
The Washington State and British Columbia experience in using transponders as part of the IMTC ITS CVO – Border Crossing Deployment.

Partner with neighboring agencies, either formally or informally, to address institutional challenges and benefit from cross-jurisdictional traffic signal coordination.
The experience of five regions with cross-jurisdictional signal timing.

When deploying ITS for transit service, perform a technology assessment during the planning phase, gather technology operator input, and designate a project manager with adequate decision-making authority.
Experience deploying ITS for transit service in a suburban area

Implement a communication structure across jurisdictions that facilitates the flow of traffic data and allows agencies to coordinate traffic signal timing.
Phoenix and Seattle’s experiences with coordinating traffic signal timing across jurisdictional boundaries.