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Lesson Category Icon for Policy & PlanningPolicy & Planning (139 unique lessons found)

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>> Policy

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Develop a unified approach for a statewide intelligent transportation systems (ITS) deployment policy.
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Implement compatible Electronic Toll Collection systems in every state.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Develop a formal ITS data sharing policy for your agency
A survey of transportation agencies and private firms involved in providing traveler information services.

Do not count on revenue generation from data sharing to subsidize the operation and maintenance expenses of advanced traveler information systems.
A survey of transportation agencies and private firms involved in providing traveler information services.

Establish a pricing structure for the new fare media that makes them competitive with other available fare media.
Ventura County’s experience with an automated transit fare collection system.

Establish the roles and responsibilities for overall management of the project at the onset, and alter the field operation test (FOT) process if needed.
Irvine, California's experience in managing a field operational test of an integrated Advanced Transportation Management System.

Develop written policies to address liability issues early.
A national experience in assigning liability among project participants.

Address intellectual property rights issues early.
A national experience in overcoming the assignment of intellectual property rights.

Develop written policies that delimit the use and distribution of data.
A national experience with resolving the issues regarding the collection, distribution, and retention of transportation data.

>> Planning

Plan your system to accommodate future expansion.
A Utah Department of Transportation Experience from the expansion of the CommuterLink intelligent transportation system.

Proactively establish working relationships with all partner stakeholder groups.
A Utah Department of Transportation Experience from the expansion of the CommuterLink intelligent transportation system.

Involve all appropriate stakeholders in the planning and development of the project to encourage coordination and collaboration.
The Chicago, Illinois and Montgomery County, Maryland experience in working with multi-jurisdictional stakeholders in the development of an advanced parking information system.

Include public and private sector transportation organizations as stakeholders in emergency evacuation operations and involve them in the preparedness and response planning.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Utilize ITS technologies to improve highway efficiency in emergency evacuations with advance notice.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Prepare traveler information Web sites for high usage under emergency or disaster conditions.
Experience from the nation's top traffic and transit information Web sites.

Assess what users want when developing a traffic information Web site.
The experience of several of the nation’s top traffic and transit information Web site developers.

Integrate traveler information Web site development with existing systems and other organizations.
The experience of several of the nation's top traffic and transit information Web site developers.

Understand the issues, strategies and trade-offs that motivate agencies to join in a regional partnership and provide appropriate support.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for greater time and project complexity than expected.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Establish a coordinated fare structure to effectively accommodate differences in fare structures across participating agencies.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the value of implementing a limited fare pass system initially to serve as an interim experience base for a comprehensive region-wide electronic fare card system.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Plan for the transport of special need populations, such as nursing home residents, during no-notice evacuations by advance identification of wheelchair accessible buses and shelters.
Experience from a no-notice evacuation moving residents from nursing homes to escape the plume from a hazardous-materials fire.

Consult with traffic engineers early in the process of no-notice evacuations to secure the use of traffic management resources and to identify routes for evacuation and re-entry.
Experience from an emergency incident in which 3,000 residents were evacuated under no-notice conditions due to a toxic chemical spill.

Develop a Concept of Operations (ConOps) to help project partners stay focused on the true needs of an ITS deployment.
The City of Lincoln, Nebraska’s experience in using systems engineering practices to define needs for an Automated Vehicle Location (AVL) project.

Anticipate challenges in planning and deploying smart card technology in a rural environment.
New Mexico's experience with the implementation of Intelligent Coordinated Transit Smart Card Technology.

Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Use the U.S. Department of Transportation's Biohazard Operational Concept as a blueprint to guide the development of a biohazard event management plan.
Recommendations for defining the organizational structure, processes and policies for transportation management during a biohazard incident.

Manage response to a biohazard emergency using Emergency Activation Levels, an Incident Management System, and Emergency Operations Centers.
Recommendations for defining the system of direction and control of a state DOT for transportation management during a biohazard incident.

Treat maintenance staff as the client and encourage their participation in the ATIS planning and deployment processes.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Treat system operators as the client and consider their perspectives during ATIS project development.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider how implementing an ATIS system will impact staffing and training requirements.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Provide drivers with sufficient managed lane information that can be easily disseminated and understood.
A guidance provided by the Texas Transportation Institute on providing user information in managed lanes facilities.

Balance project goals against the constraints and capabilities of project partners.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Establish a clear leader and command structure when working on a major, interagency project.
Boston, Massachusetts’s experience with transportation planning for special events.

Develop early deployment and rapid prototyping strategies to improve the project development process.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Develop a detailed cardholder recruitment plan in the planning phase of the project, to provide guidance on processes to set pricing, and to ensure high user involvement and loyalty.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Seek assurances from your suppliers and sub-contractors, that their production and manufacturing schedules will meet your project schedule and inventory requirements throughout the lifecycle of the project.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Establish a forum for decision-makers and project managers to come together to receive project updates, work through critical project issues, make decisions, and support successful institutional collaboration in a project involving multiple agencies.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

Consider the appropriateness of different lane management strategies.
The experience of managed lanes projects in California, Texas and New Jersey.

Consider operational issues of electronic toll collection and enforcement with value pricing projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Engage in comprehensive planning and coordination of managed lanes projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Implement compatible Electronic Toll Collection systems in every state.
A retrospective of what's been learned since the first ITS Strategic Plan developed in 1992.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Recognize the value of other agencies' experiences when planning an ITS project.
TriMet's experience with the deployment of Transit Tracker in Portland Oregon.

Recognize potential institutional issues when deploying an ITS system.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Follow a rigorous financial approach for estimating the true costs & savings from outsourcing highway maintenance services.
Experiences from Massachusetts, Virginia, Oklahoma, Texas, Florida and British Columbia in outsourcing highway maintenance services.

Coordinate extensively with other stakeholder agencies.
New Mexico’s experience planning, deployment and operating a work zone traffic and incident management system.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Allocate adequate staff time for planning and management oversight to monitor progress and address issues.
Montana Department of Transportation's experience in human resource and personnel management during implementation of the statewide 511 traveler information system.

Provide accurate and timely road condition and weather forecast information to rural travelers in cold weather regions.
Montana Department of Transportation’s experience in designing and deploying the statewide 511 traveler information system.

Anticipate and plan for potential institutional barriers, especially in multi-agency deployments.
Alaska DOT&PF’s experience integrating a common technology into its ITS and IT plans.

Effectively communicate plans for implementing contraflow lanes during a hurricane evacuation.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Create a strong System Manager role to focus accountability and clarify roles and responsibilities with multiple contractors.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems.

Establish and follow a comprehensive project plan in anticipation of the deployment of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Include certain components to make the Regional ITS Strategic Plan useful in implementation.
National experience developing Regional ITS Strategic Plans to guide implementation.

Recognize that rapid technological advances are taking place in the ITS industry when selecting specific ITS technologies.
National experience selecting specific ITS technologies for regional and rural application.

Identify regional needs from the bottom up and ensure that specific rural needs are not neglected in state/regional ITS strategic plans.
National experience with performing regional inventories and defining needs for ITS strategic plans.

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Identify all transportation, incident management, and emergency response entities and strive to resolve issues with semantics and terminology among different agencies.
The experiences in multi-agency coordination, emergency response, and transportation operations within the National Capital Region on September 11, 2001.

Provide a single message to the public to assure consistency and to correct inaccurate crisis information.
Transportation agencies share their experiences in coordinating with the media during and after a catastrophic event – in this case, September 11, 2001, in the National Capital Region.

Establish a champion and open communication among stakeholders to help enable regional smart card programs.
Ventura County’s experience with the deployment of an automated transit fare collection system.

Establish a pricing structure for the new fare media that makes them competitive with other available fare media.
Ventura County’s experience with an automated transit fare collection system.

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Ensure customer acceptance of new technology.
Ventura County’s experience with an automated transit fare collection system.

Use ITS Standards to achieve interchangeability and interoperability for Dynamic Message Signs.
Experience of nine agencies using Dynamic Message Signs built to NTCIP specifications.

Establish the roles and responsibilities for overall management of the project at the onset, and alter the field operation test (FOT) process if needed.
Irvine, California's experience in managing a field operational test of an integrated Advanced Transportation Management System.

Choose proven technology and avoid changes to specifications.
Irvine, California's experience in implementing a field operational test of an integrated Advanced Transportation Management System.

Develop long-range plans to ensure the success and continuity of advanced traveler information systems.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Develop an Incident Management Program strategy and plan.
Experience of transportation professionals nationwide in developing successful incident management programs.

Make use of different approaches and techniques to manage software acquisitions.
A national experience in acquiring software for ITS projects.

Plan diversion routes carefully to avoid negative consequences on designated alternate routes.
National experience with route diversion for incident management.

Consider cost-saving strategies and long term needs when making communications investments.
National experience with making communications investments for incident management.

>> Architecture

Balance project goals against the constraints and capabilities of project partners.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Use a regional approach for traffic signal systems operations to realize cost efficiencies.
The City of Minneapolis Department of Public Works' experience.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Standardize the system environment.
Utah DOT’s experience using configuration management.

Consider potential system enhancements to meet heavy demand.
Utah DOT’s experience managing the development and deployment of arterial and freeway management systems

Foster cooperation among stakeholders when building institutional integration for ITS deployment.
Nationwide experience with institutional integration for a Regional ITS Architecture.

Coordinate across jurisdictions/regions and share resources to reduce future costs and delays.
Major metropolitan areas' experiences with formalized incident management programs.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Use the National ITS Architecture to streamline the development of an integrated framework for deploying effective and interoperable ITS.
California, Colorado, Montana, New York and Washington’s experiences with using the National ITS Architecture.

>> Programming (TIP/STIP)

Incorporate operational performance measures in strategic and long-range plans.
A Washington State DOT experience in linking performance measurement to strategic planning.

>> Planning Tools & Models

Utilize transportation tools in communications, traffic control, and monitoring and prediction to maximize the ability of the highway network to support evacuation operations.
Experience nationwide in the successful use of the transportation network in emergency evacuations with advance notice.

Gather information on activities and events that can affect system performance.
National experience using archived traffic detector data for monitoring highway performance.

Encourage agencies collecting data to use the collected data to improve their own agency functions.
National experience using archived traffic detector data for monitoring highway performance.

Use available datasets that can eventually capture the benefits of improved or ideal data, instead of waiting for a silver bullet dataset.
National experience using archived traffic detector data for monitoring highway performance.

Establish and thoroughly document accurate data collection and management procedures with the involvement of traffic managers.
National experience using archived traffic detector data for monitoring highway performance.

Develop long-range plans to ensure the success and continuity of advanced traveler information systems.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Use public sector workshops to increase awareness of ITS standards.
Minnesota DOT’s experiences with a public sector workshop on ITS standards.

Develop best and worst case scenarios in order to be prepared in dealing with their consequences.
California's experience with a regional travel information system launched by a public-private alliance.