Knowledge Resources

Use the self-evaluation and integration planning process to create wider awareness of the benefits of weather integration to improve TMC operations.
Experience from four Transportation Management Centers' efforts to identify and implement strategies to meet their weather integration needs.

Use business and functional requirements to guide technology selection for a road pricing program and understand that the technology selected initially evolves over time.
Experience from road pricing programs in Europe and Asia

Enforce congestion toll collection and create integration linkages between pricing system and motor vehicle registries to process violations.
Experience from road pricing programs in Europe and Asia

Allow one agency to be in charge of the procurement process when implementing ITS technologies designed to coordinate services between urban and rural transit systems.
A rural ITS demonstration in Poinciana, Florida.

Create performance standards for operational effectiveness of a pricing program, define business rules for back-office operations, and refine operations practices based on needs.
Experience from road pricing programs in Europe and Asia

Provide at least the recommended minimum distance between a GPS antenna and a radio antenna on a transit vehicle.
A rural ITS demonstration in Poinciana, Florida.

Identify functional boundaries and needs for cross jurisdictional control required to implement adaptive signal control and transit signal priority systems.
Smart Corridor experience in Atlanta, Georgia

Consider procuring computer and network hardware independently when feasible and procure right-sized systems.
Washoe County’s experience implementing a comprehensive transit ITS program.

Develop requirements using widely accepted standards, preferably the open source compatible ones if available, and review those requirements immediately before requesting proposals from contractors.
Washoe County’s experience implementing a comprehensive transit ITS program.

Commit to testing the new systems thoroughly, develop an acceptance matrix to document status of testing, and perform verification and validation before introducing them to support agency’s transportation operations.
Chattanooga Area Regional Transportation Authority's experience in deploying transit ITS

Assure public acceptance prior to implementation of electronic congestion pricing solutions.
International experience with congestion pricing

Consider user acceptance of driver fatigue detection systems to be dependent on ease of use, ease of learning, perceived value, driver behavior, and advocacy.
Nationwide experience with driver fatigue detection measures and technologies

Ensure that experienced staff oversee the development of a complex software system and thoroughly follow systems engineering process.
Experience from iFlorida Model Deployment

Beware that software development for ITS projects can be utterly complex, which demands avoiding pitfalls by following a rigorous systems engineering process.
Experience from iFlorida Model Deployment

Beware of the limitations of using toll tags in order to calculate travel time on limited access roadways and arterials.
Experience from iFlorida Model Deployment

In developing software for automated posting of messages on dynamic message signs, focus on the types of messages that are used often and changed frequently, and also include manual methods for posting.
Experience from iFlorida Model Deployment

Design traffic video transmission systems around the constraints of bandwidth limitations and provide provisions for remote configuration of video compression hardware.
Statewide systems implementation experience from iFlorida Model Deployment

Deploy a variable speed limit system only after the software systems required to support it are mature and reliable.
Experience from iFlorida Model Deployment

Define a vision for software operations upfront and follow sound systems engineering practices for successfully deploying a complex software system.
Experience from iFlorida Model Deployment

To support statewide traveler information services, design and implement reliable interface software processes to capture incident data from the local and highway patrol police’s computer aided dispatch systems.
Statewide systems implementation experience from iFlorida Model Deployment

Use simple menu choices for 511 traveler information and realize that the majority of callers are seeking en route information while already encountering congestion.
Experience from iFlorida Model Deployment

Consider deploying ITS in a work zone to improve traffic safety and mobility during construction.
Arkansas' experience using ITS in work zones.

Maintain ownership of the work zone ITS system and monitor vendor's work diligently to assure proper system operation.
North Carolina's experience implementing ITS solutions in work zones.

Use Analysis, Modeling, and Simulation (AMS) to identify gaps, determine constraints, and invest in the best combination of Integrated Corridor Management (ICM) strategies.
Experience with the AMS framework on the ICM Test Corridor, San Francisco.

Package road value-pricing strategies with technology upgrades and conduct extensive outreach that involves champions, stakeholders, and the general public.
Experience nationwide with FHWA's congestion and value pricing pilot programs.

Use Electronic Freight Management (EFM) system as a supplement to existing systems and design the EFM system flexible enough to accept and provide data about any partner within the supply chain.
Columbus, Ohio's experience in the electronic freight management system deployment test.

Select measures of effectiveness (MOEs) that are measurable based on what is happening in the supply chain operations as well as in the deployment test.
Columbus, Ohio's experience in the electronic freight management system deployment test.

Incorporate contractual provisions to conduct on-site traffic signal hardware and software demonstration testing and provide sufficient project oversight to ensure vendors meet agency requirements.
Experience implementing an ATMS in Fort Collins, Colorado.

Be aware that integration of advanced transportation management systems, regardless of size, creates challenges throughout project deployment.
Experience implementing an ATMS is Fort Collins, Colorado.

Implement smart parking systems at sites that experience high parking demand, are located close to a major freeway or arterial, and are configured to accommodate parking sensors at entrances and exits to promote accurate parking counts.
Experience with smart parking in Oakland, California

Study the surrounding area for topographical encumbrances and radio interference when deploying wireless communication projects for traffic and parking management.
The Chicago, Illinois experience in implementing advanced parking information systems to increase customer satisfaction and improve traffic operations.

Expect non-custom hardware and software to have technology limitations that may affect operational capabilities.
The Chicago, Illinois and Montgomery County, Maryland experience in procuring and developing advanced parking information system hardware and software.

Plan for cellular communications to evolve and transition to new communication technologies every few years.
A synthesis of transit agency experience with bus AVL systems

Consider including in-house ITS expertise and task order project configuration for complex ITS projects.
Colorado's DOT (CDOT)'s experience implementing an integrated TMC.

Apply system engineering principles for the success of complex ITS projects.
Colorado DOT's experience implementing an integrated TMC.

Identify key design issues in the deployment of advanced parking management systems (APMS).
Experience from APMS deployment sites.

Involve all appropriate stakeholders in a formal and collaborative manner during each phase of the advanced parking management systems (APMS) project.
Experience from APMS deployment sites.

Consider the impact of different technical and design factors when making cost estimates for advanced parking management systems (APMS).
Experience from APMS deployment sites.

Ensure proper operations and maintenance of advanced parking management systems (APMS)
Experience from APMS deployment sites.

Ensure electronic toll collection systems are interoperable with neighboring toll facilities.
The Washington State Department of Transportation’s experience with planning for tolling implementation.

Carefully select vendors and develop contracts for animal detection systems.
Montana and Pennsylvania's experience with deploying animal detection systems.

Consider dynamic natural conditions and surrounding landscapes when selecting technologies for animal detection system deployments.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Improve overall usefulness of a closed-circuit television (CCTV) camera by expanding the coverage, color-vision features, and operational availability of the camera.
Monroe County, New York's experience in ITS camera deployment and system integration.

Ensure public familiarity with animal detection systems by displaying signs so that they are easily understood and by providing basic system information prior to deployment.
Montana and Pennsylvania’s experience with deploying animal detection systems.

Coordinate extensively with agency staff and vendors when integrating a Transportation Management Center with Computer Aided Dispatch Systems.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Clearly define information sharing procedures among agencies in an integrated Transportation Management Center-Computer Aided Dispatch system.
Utah's experience with integrating a Transportation Management Center with Computer Aided Dispatch systems.

Build a strong partnership between transportation and public safety agencies, and establish clear operational rules from the start.
An experience operating a CAD-TMC (Computer-Aided Dispatch - Traffic Management Center) in Washington State.

Collect high quality data with committed workers to help ensure reliable and consistent 511 services for tourism.
Kentucky's experience offering tourism related services through its 511 Travel System.

Ensure users have easy access to 511 operators and tourism information.
Kentucky's experience offering tourism related services through its 511 Travel System.

Be aware of technology and training issues when pioneering new transit technologies.
Experience from the Lake Tahoe Coordinated Transit System.

Anticipate, understand, address and manage the risks associated with fare card technologies and the vendor relationship.
Experience of seven partner public transportation agencies in the Central Puget Sound region of Washington in setting up a regional fare card program.

Consider the implications of ITS transit technologies on operational efficiencies.
Experience from the Lake Tahoe Coordinated Transit System.

Recognize staffing and communication needs for Advanced Traveler Information Systems (ATIS) projects.
Experience from the Pennsylvania Turnpike Commission.

Recognize integration issues in Advanced Traveler Information Systems (ATIS) Projects, and follow the systems engineering approach to establish a project's foundation.
Experience from the Pennsylvania Turnpike Commission.

Assess needs and communication infrastructure capabilities for the design of an Advanced Traveler Information System (ATIS).
Experience from the Pennsylvania Turnpike Commission.

Be aware of the challenges of disseminating travel information during disasters in rural areas.
Experiences of a panel of experts in disaster information dissemination.

Closely coordinate the content and delivery of travel information messages to the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Adequately plan for the ATIS operational needs for communicating with the public during disasters.
Experiences of a panel of experts in disaster information dissemination.

Maintain, reinforce, and expand existing programs to improve traffic signal operations.
Wisconsin’s experience with operating and maintaining a statewide traffic signal system program.

Adopt best practices for integrating emergency information into Transportation Management Center (TMC) operations to improve performance and increase public mobility, safety and security.
Experience from 38 TMCs across the country.

Invest in research and development for emergency integration.
Experience from 38 TMCs across the country.

Extend the application of emergency integration best practices to further improve emergency operations.
Experience from 38 TMCs across the country.

Maximize the value of an RWIS investment for maintenance staff through follow-on staff training and usage tracking.
An Idaho Transportation Department experience in Road-Weather Information System integration.

Exercise careful planning in preparation for issuing an RFP to help mitigate cost, schedule, and performance risks.
The Riverside Transit Agency experience with the methods of award and terms and conditions used to procure equipment and software for automatic vehicle location (AVL) and computer-aided dispatch (CAD).

Determine agency capability level when selecting the most appropriate ITS procurement package.
Experience from a review of ITS contracting methods and practices. Step 4 of the Decision Model.

Identify a single agency to be responsible for maintenance of an emergency vehicle preemption system.
The experience of multiple agencies with emergency vehicle preemption systems.

Optimize staffing and scheduling at Transportation Management Centers by using job and workload analysis techniques.
The United States and Canada's experience with Transportation Management Center staffing and scheduling.

Address the technical issues associated with using Voice over Internet Protocol (VoIP) phone systems to access 511 and other N11 services.
Experience from an exploration of 511 Emerging Technology Issues

Adhere to the proposed standard evaluation approach in order to facilitate high response rates and to collect reliable data on 511 implementation.
Experience from Implementing a Standard Evaluation Approach and Measures as Part of the Arizona 511 Model Deployment.

Make traveler information systems at tourist attractions more useful by targeting tourists in marketing and promotion efforts and orienting user interfaces to tourists.
Experience nationwide with traveler information systems in tourism areas

Develop a user-oriented system for displaying travel time messages on dynamic messages signs.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Optimize travel time messaging operations by improving the way in which data is collected, analyzed, and displayed.
Four American Cities' experiences with Travel Time Messaging on Dynamic Message Signs.

Consider that integration with existing ITS technologies and the vendor selection process can impact project implementation schedules and costs.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Implement ATIS technology in a way that supports the maintenance staff.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider how implementing an ATIS system will impact staffing and training requirements.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Consider that ATIS deployment in rural and/or remote areas presents special challenges.
Washington's experience in deploying five Advanced Traveler Information System (ATIS) projects and developing a standardized approach for evaluating ATIS projects.

Integrate with the state and National Intelligent Transportation System (ITS) Architecture and develop systems using open standards and established guidelines.
The experience of several states in the implementation of ITS to rural transit.

Use transit intelligent transportation systems (ITS) technologies in rural areas to save agency staff time and create a more user-friendly system.
The experience of several states in the implementation of ITS to rural transit.

Anticipate last minute technical glitches when integrating computer aided dispatch (CAD) and transportation management center (TMC) systems and plan accordingly from the start of the project.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Anticipate the need for additional training during the initial post-deployment period to help ensure that system operators are familiar with all new features and procedures.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Develop early deployment and rapid prototyping strategies to improve the project development process.
Virginia DOT’s experience integrating data from public works and public safety agencies.

Strengthen existing maintenance and repair capabilities at Transportation Operation Centers (TOCs).
A New Jersey Department of Transportation experience with ITS operations and maintenance in Transportation Operations Centers (TOCs).

Consider changeable message sign (CMS) positioning, data archive requirements, and traffic demand when considering deployment of a dynamic late merge system.
Experience of the Minnesota Department of Transportation in deploying a dynamic late merge system.

Include significant planning and development time in the overall project schedule to accommodate identifying and addressing the various compatibility issues, to integrate existing legacy system equipment across multiple agencies.
Orlando, Florida's experience with a Field Operational Test (FOT) on using a single smart card for transportation payments at facilities operated by multiple regional agencies.

Consider the appropriateness of different lane management strategies.
The experience of managed lanes projects in California, Texas and New Jersey.

Consider operational issues of electronic toll collection and enforcement with value pricing projects.
The experience of managed lanes projects in California, Texas and New Jersey.

Consider using real time traffic control system to overcome mobility and safety obstacles in a work zone.
An Illinois Department of Transportation experience using ITS in work zones.

Develop a strategic maintenance and operations plan to improve efficiency and productivity.
Kentucky's experience with employing strategies to support and coordinate ITS maintenance and operations activities.

Assure accurate late train arrival forecasts in support of a Connection Protection system.
Experience of the Utah Transit Authority in implementing a Connection Protection program for rail-to-bus passenger transfers in Salt Lake City.

Sustain ITS network operations and interagency communications during emergencies by ensuring provisions for alternate power supply and telecommunications services.
Experience nationwide with responding to catastrophic events

Minimize technical issues encountered with integrating ITS components by planning for issues and developing solutions prior to project implementation.
TriMet’s experience with the deployment of Transit Tracker in Portland Oregon.

Recognize the value of other agencies' experiences when planning an ITS project.
TriMet's experience with the deployment of Transit Tracker in Portland Oregon.

Use ITS to implement a reliable communications system in work zones.
New Mexico’s experience in planning, deploying and operating a work zone traffic and incident management system.

Ensure initial and ongoing success of ITS deployments by providing sufficient start-up time, maintaining flexibility, and performing maintenance needs in-house.
New Mexico’s experience with planning, deployment and operating a work zone traffic and incident management system.

Establish an effective relationship between agency and vendor, and collaboratively focus on the success of the project.
Washoe County, Nevada's experience with transit ITS implementation.

Investigate procurement alternatives of leasing, buying, or building equipment to minimize operations and maintenance costs.
Montana Department of Transportation's experience in procuring hardware and software for the statewide 511 traveler information system.

Identify innovative solutions for deploying Information Stations that report real-time data for weather and traffic monitoring in the event of a hurricane.
Experience from nine transportation management projects on hurricane evacuation preparedness.

Monitor emerging security requirements and legislation that may impact commercial vehicle business processes.
The IMTC ITS CVO – Border Crossing Deployment stakeholders experience with changes in security policies in Washington State and British Columbia.

Include sufficient safeguards to ensure the integrity of the fiber-optic communications infrastructure for ITS.
Silicon Valley Smart Corridor's experience with safeguards and monitoring of integrated freeway, arterial and incident management systems and impact on deployment delays.

Realize that stakeholder policies, priorities, and personnel training are critical to ensure consistency and schedule adherence in deploying integrated systems.
Silicon Valley Smart Corridor's stakeholder experience in the deployment of an integrated freeway, arterial and incident management systems and the impact on deployment delays.

Design the 511 system to handle the surge in call volume during major events.
A national experience with the development and deployment of 511 Systems.

Understand that deployment costs of 511 systems will vary based on system capabilities and anticipate the challenges of identifying these costs early in the process.
A national experience with the development and deployment of 511 Systems.

Recognize that interoperability is becoming an important issue in achieving the vision of a nationwide 511 system.
A national experience with the development and deployment of 511 Systems.

Implement infrastructure-based collision avoidance technology to mitigate risks at crash prone intersections.
A research project based on literature reviews and working with Virginia, California, and Minnesota.

Maximize Field Operational Test (FOT) success by creating a sound experimental design and data acquisition plan.
Experience from a Field Operational Test (FOT) in Michigan to evaluate a Roll Advisor and Control (RA&C) system for commercial vehicles.

Improve management and operational procedures during a natural disaster by extending and supporting communication systems and networks.
A Texas Department of Transportation (TxDOT) experience with Tropical Storm Allison's effect on the Houston Metropolitan Transportation system.

Define your agency's expectations of a new system and a robust set of system requirements and then choose the software that meets your requirements.
Utah DOT's experience using configuration management.

Recognize that institutional and organizational issues will require considerable attention throughout the ITS project deployment process.
Five rural transit agencies' experiences in applying ITS to rural transit.

Train staff throughout the deployment of transit ITS projects to ensure successful implementation and use of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Utilize standard highway project management procedures and tools to successfully implement HOT lane projects.
Texas and California's experience with deploying High Occupancy Toll lanes.

Design an ITS procurement process carefully to ensure the best outcome for vendor selection and performance.
Five rural transit agencies' experiences in applying ITS to rural transit.

Consider various technical applications and processes, such as using GIS, evaluating systems compatibility and the facility for upgrades, when deploying ITS.
Five rural transit agencies' experiences in applying ITS to rural transit.

Establish and follow a comprehensive project plan in anticipation of the deployment of ITS resources.
Five rural transit agencies' experiences in applying ITS to rural transit.

Adequately invest and plan for the deployment of an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Recognize the data requirements of an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Enable and enforce managed lane facilities using various ITS tools.
The experience of four State DOTs and Canada in enforcing managed lanes facilities.

Develop a long term vision for an Advanced Public Transportation System (APTS).
Experience from the Cape Cod Advanced Public Transit System.

Structure software development ITS projects as a series of phased, smaller tasks with specific, incremental deliverables and associated acceptance testing.
A Washington State Department of Transportation implementation of a regional ATMS.

Provide easy and low-cost access to ITS data to facilitate data usage.
National experience with ITS data archiving, sharing and usage.

Design the system to withstand the demands of the physical environment in which it will be deployed.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Design and tailor system technology to deliver information of useful quality and quantity, that the user can reasonably absorb.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting

Plan for ongoing logistical support, including the designation of a project champion.
Virginia's experience implementing a pilot automatic vehicle location (AVL) system in an urban winter maintenance operations setting.

Be sure to identify and take into account features unique to each state when designing and deploying ITS technology projects across multiple states.
Experience from technical integration of commercial vehicle safety and fitness data in the eastern United States.

Plan for system redundancies to ensure appropriate incident response activities and continuity of operations during emergency situations.
The National Capital Region's experiences in emergency response after September 11, 2001.

Use task order contracts to develop, deploy, and maintain traffic signal control systems.
An experience based on the synthesis of best practices nationwide.

When deploying ITS for transit service, perform a technology assessment during the planning phase, gather technology operator input, and designate a project manager with adequate decision-making authority.
Experience deploying ITS for transit service in a suburban area

Identify financial resources and expected costs to conduct a cost/benefit analysis.
Nationwide experience with assisting transit system managers in deploying ITS.

Establish technical requirements during the planning stages of the project and monitor on-going performance of those requirements.
Ventura County’s experience with an automated transit fare collection system.

Use non-proprietary software for ITS projects to ensure compatibility with other ITS components
Experience with the ITS integration effort in the Metropolitan Model Deployment Initiative (MMDI)

Integrate market research in the planning process for consumer-oriented projects.
Experience in the deployment of a traveler information system for Interstate 95

Develop long-range plans to ensure the success and continuity of advanced traveler information systems.
Institutional lessons from a partnership to implement emerging ITS technologies in the Seattle metropolitan area.

Consider the strengths and weaknesses of distributed versus centralized ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the financial and technical implications of a lease versus own decision for ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the technology selected for an ITS telecommunications system carefully, as it will impact the cost and the performance of the system.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Ensure that qualified staff with expertise in telecommunications is involved, as planning for and designing a telecommunications network is complicated.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Conduct a Requirements Analysis to determine the most appropriate ITS telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider procurement and contracting issues for leased versus owned ITS telecommunications systems.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Develop a regional ITS Architecture and a telecommunications ITS architecture as part of a needs assessment for developing the most appropriate telecommunications solution.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Consider the implications of choosing a Competetive Access Provider (CAP) for telecommunications services.
Experiences from the Departments of Transportation (DOTS) of multiple states in selecting telecommunications options.

Select and implement security measures for Transportation Management Center (TMC) based on location and internal operations.
Eight states' experiences with security measures for TMCs.

Select Transportation Management Center (TMC) design and location based on individual TMC needs and traffic realities.
Eight states' experiences with design and location considerations for TMCs.

Minimize problems in creating contractual arrangements for testing a new ITS technology by creating negotiating benchmarks, designing a partnership arrangement, and developing a separate procurement process for different technological components.
A Washington State Department of Transportation’s experience with testing of new variable speed limit technology to reduce winter accidents on a mountain pass.