Transit Management > Information Dissemination > Internet/Wireless/Phone

>> Benefits Documents

The Bay Area Rapid Transit (BART) smart parking system field test increased BART trips and resulted in an average of 9.7 fewer vehicle miles traveled and decreased the average commute time by 2.6 minutes.(1 August 2007)

Deployment experiences document the importance of traveler information and list top sources of traveler information.(2005)

Users of the Advanced Traveler Information System in Seattle, Washington were satisfied with the information on freeway and transit conditions provided via Web sites and a Traffic TV service.(30 May 2000)

In London, a survey indicated that 30 percent of travelers who used a computerized route planning system and completed a trip, changed routes based on the information provided, another 10 percent decided to use public transport. (9 March 1998)

>> System Costs Documents

From the 511 Deployment Coalition case study: total costs (to design, implement, and operate for one year) averaged $2.5 million among six statewide systems and $1.8 million among three metropolitan systems.(November 2006)

The Portland TriMet Transit Tracker real-time traveler information system cost approximately $1.075 million to design and implement.(August 2006)

At a cost of roughly $40,000, the Denver Regional Transportation District implemented a voice-recognition system that lets riders know if their bus is on schedule.(12 December 2001)

Bus tracking capability was added to the Metro Online Web site as part of the Seattle Metropolitan Model Deployment Initiative at a cost of $333,000.(30 May 2000)

>> Lessons Learned Documents

Understand user and usability issues surrounding the development and deployment of kiosks and Interactive Voice Response (IVR) systems.(4/14/2006)

Be aware of operational issues regarding the development of coordinated transit systems(4/14/2006)

Use transit intelligent transportation systems (ITS) technologies in rural areas to save agency staff time and create a more user-friendly system.(2/1/2005)