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Application Area Icon for Traffic Incident ManagementTraffic Incident Management (56 unique benefit summaries found)

Surveillance & Detection

Modeling performed as part of an evaluation of nine ITS implementation projects in San Antonio, Texas indicated that integrating DMS, incident management, and arterial traffic control systems could reduce delay by 5.9 percent.(May 2000)

Evaluation indicated that integrating DMS and incident management systems could reduce crashes by 2.8 percent, and that integrating DMS and arterial traffic control systems could decrease crashes by 2 percent, in San Antonio, Texas.(May 2000)

Evaluation of freeway DMS integrated with incident management in San Antonio, Texas, found fuel consumption reduced by 1.2 percent; integrating the DMS with arterial traffic control systems could save 1.4 percent. (May 2000)

Innovations in Transportation and Air Quality: Twelve Exemplary Projects(1996)

Call Boxes

Georgia’s Call Box Project: Evaluation and Future Deployment Recommendations(4-7 June 2001)

In Georgia, call boxes installed on a 39-mile section of I-185 were estimated to eliminate one injury per year, and one fatality every five years.(May 2000)

Detectors

TMC staff in Pittsburgh, Pennsylvania found real-time traffic information useful and noted that it improved coverage for incident management.(5 September 2002)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could reduce emissions by 1 to 3 percent, lower fuel consumption by 0.8 percent, and improve fuel economy by 1.3 percent.(September 1999)

A simulation study indicated that integrating traveler information with traffic and incident management systems in Seattle, Washington could diminish delay by 1 to 7 percent, reduce stops by about 5 percent, lower travel time variability by 2.5 percent, and improve trip time reliability by 1.2 percent.(September 1999)

Advanced traffic management systems in Amsterdam and Germany reduced crash rates by 20 to 23 percent.(August 1999)

The delay reduction benefits of improved incident management in the Greater Houston area saved motorists approximately $8,440,000 annually. (7 February 1997)

In Toronto, the COMPASS traffic monitoring and incident information dissemination system on Highway 401 decreased the average incident duration from 86 to 30 minutes per incident.(1997)

Imaging/Video

In Monroe County, New York, the closed-circuit television (CCTV) camera provided traffic operators the availability of visual information so they can examine real time incident conditions and provide a higher and more responsive quality of service to the traveling public.(August 2006)

In Monroe County, New York, the Camera Deployment and Intelligent Transportation Systems (ITS) Integration project reduced incident validation times by 50 to 80 percent saving between 5 and 12 minutes per incident.(August 2006)

In North Carolina, a work zone equipped with smart work zone traveler information systems observed fewer crashes compared to other work zones without the technology.(May 2005)

In Albuquerque, New Mexico, work zone surveillance and response at the "Big I" Interchange reduced average clearance time by 44 percent.(4-7 June 2001)

During the first year of operations at the "Big I" work zone in Albuquerque, temporary traffic management and motorist assistance patrols reduced the average incident response time to less than eight minutes, and no fatalities were reported.(4-7 June 2001)

Advanced traffic management systems in Amsterdam and Germany reduced crash rates by 20 to 23 percent.(August 1999)

In Japan, a real-time incident detection and warning system installed on a dangerous curve on the Hanshin Expressway decreased the rate of secondary crashes by 50 percent.(October 1997)

In Brooklyn, an incident management system on the Gowanus and Prospect Expressways used CCTV, highway advisory radio, dynamic message signs, and a construction information hotline to improve average incident clearance time by about one hour, a 66 percent improvement.(May 1997)

The delay reduction benefits of improved incident management in the Greater Houston area saved motorists approximately $8,440,000 annually. (7 February 1997)

Driver confidence in traveler information improved after implementation of the TransGuide freeway management system in San Antonio, Texas.(12-16 January 1997)

In San Antonio, Texas, a freeway management system reduced fuel consumption by and estimated 2,600 gallons per major incident resulting in an annual savings of 1.65 million dollars.(12-16 January 1997)

In San Antonio, Texas, a freeway management system led to an estimated delay savings of 700 vehicle-hours per major incident.(12-16 January 1997)

Following deployment of the TransGuide freeway management system in San Antonio, Texas, crash frequency was reduced by 41 percent and incident response time decreased by 20 percent.(12-16 January 1997)

In Toronto, the COMPASS traffic monitoring and incident information dissemination system on Highway 401 decreased the average incident duration from 86 to 30 minutes per incident.(1997)

Mayday/Automated Collision Notification

In Puget Sound, Washington, a survey of drivers equipped with in-vehicle emergency communications found that 95 percent of respondents felt "more secure" with Mayday voice communications, and 70 percent felt "more secure" with data communications.(September 1997)

Traveler Reported

Incident Management Simulation on a Freeway Corridor in Honolulu(8-12 November 1999)

Mobilization & Response

In Broward County, Florida, the 2006 analysis for the SMART SunGuide TMC roadway and incident clearance times showed reductions of 18 percent and 4 percent respectively over 2005.(January 2007)

Modeling performed as part of an evaluation of nine ITS implementation projects in San Antonio, Texas indicated that integrating DMS, incident management, and arterial traffic control systems could reduce delay by 5.9 percent.(May 2000)

Evaluation indicated that integrating DMS and incident management systems could reduce crashes by 2.8 percent, and that integrating DMS and arterial traffic control systems could decrease crashes by 2 percent, in San Antonio, Texas.(May 2000)

Evaluation of freeway DMS integrated with incident management in San Antonio, Texas, found fuel consumption reduced by 1.2 percent; integrating the DMS with arterial traffic control systems could save 1.4 percent. (May 2000)

Driver confidence in traveler information improved after implementation of the TransGuide freeway management system in San Antonio, Texas.(12-16 January 1997)

In San Antonio, Texas, a freeway management system reduced fuel consumption by and estimated 2,600 gallons per major incident resulting in an annual savings of 1.65 million dollars.(12-16 January 1997)

In San Antonio, Texas, a freeway management system led to an estimated delay savings of 700 vehicle-hours per major incident.(12-16 January 1997)

Following deployment of the TransGuide freeway management system in San Antonio, Texas, crash frequency was reduced by 41 percent and incident response time decreased by 20 percent.(12-16 January 1997)

In Paris, France, incident management resulted in a nine-minute reduction in response time(1994-1998)

Automatic Vehicle Location / Computer-Aided Dispatch

In Albuquerque, New Mexico, an ambulance provider increased its efficiency by 10 to 15 percent using AVL/CAD to improve route guidance.(January 1997)

Response Routing

In Albuquerque, New Mexico, an ambulance provider increased its efficiency by 10 to 15 percent using AVL/CAD to improve route guidance.(January 1997)

Service Patrols

In Georgia, the NaviGAtor incident management program reduced the average incident duration from 67 minutes to 21 minutes, saving 7.25 million vehicle-hours of delay over one year. (August 2006)

In Georgia, the HERO motorist assistance patrol program and NaviGAtor incident management activities saved more than 187 million dollars yielding a benefit-to-cost ratio of 4.4:1.(August 2006)

In Georgia, the Navigator incident management program reduced secondary crashes from an expected 676 to 210 in the twelve months ending April 2004.(August 2006)

In Georgia, the NaviGAtor incident management program reduced annual fuel consumption by 6.83 million gallons, and contributed to decreased emissions: 2,457 tons less Carbon monoxide, 186 tons less hydrocarbons, and 262 tons less Nitrous oxides.(August 2006)

In Atlanta, satisfaction with motorist assistance patrols ranged from 93 to greater than 95 percent in two separate surveys of drivers who were already aware of the service.(August 2006)

Freeway Service Patrol: "About FSP", and "Facts at a Glance" (Web Site)(22 June 2006)

In Florida, the Road Ranger Service Patrol program saved over 1.7 million gallons of fuel by eliminating over one million vehicle-hours of delay in 2004.(November 2005)

HELP Annual Operating Report, July 1, 2004 - June 30, 2005(October 2005)

In North Carolina, a work zone equipped with smart work zone traveler information systems observed fewer crashes compared to other work zones without the technology.(May 2005)

In Utah, incident management teams in Salt Lake Valley area decreased incident duration by approximately 20 minutes per incident on three major interstates.(March 2004)

In 2002, the Maryland CHART highway incident management program reduced delay by about 30 million vehicle hours and saved about 5 million gallons of fuel.(November 2003)

In 2002 the Maryland State CHART highway incident management system facilitated a 28.6 percent reduction on the average incident duration leading to an estimated 377 fewer secondary incidents. (November 2003)

A study of the Coordinated Highways Action Response Team in Maryland found that the system reduced incident duration and saved approximately 4.1 million gallons of fuel in 2000.(14-17 October 2002)

A study of the Coordinated Highways Action Response Team in Maryland found that the system reduced average incident duration by 57 percent in 2000.(14-17 October 2002)

In Oregon, an analysis of archived incident data showed that freeway service patrol programs that expand from part-time to full-time operations can reduce incident duration by 15 to 30 percent.(6/30/2001)

In Oregon, an analysis of archived incident data showed that freeway service patrol programs that expand from part-time to full-time operations can reduce the average cost of a delay-causing incident to travelers by 36 to 66 percent.(6/30/2001)

In Albuquerque, New Mexico, work zone surveillance and response at the "Big I" Interchange reduced average clearance time by 44 percent.(4-7 June 2001)

During the first year of operations at the "Big I" work zone in Albuquerque, temporary traffic management and motorist assistance patrols reduced the average incident response time to less than eight minutes, and no fatalities were reported.(4-7 June 2001)

In 1997, the Maryland CHART highway incident management program reduced delay by approximately 15.6 million vehicle hours and saved about 5.85 million gallons of fuel.(May 2000)

In 1997, the Maryland CHART highway incident management program facilitated a 35 percent reduction in the average incident duration which led to an estimated 337 fewer secondary incidents. (May 2000)

The Hoosier Helper program freeway service patrol program in Northwest Indiana had a projected benefit-to-cost ratio of 4.7:1 for daytime operations, and 13.3:1 for 24 hour operations.(September/October 1999)

Freeway Services Patrols: A State of the Practice(11-15 January 1998)

Incident Management: Challenges, Strategies, and Solutions for Advancing Safety and Roadway Efficiency(February 1997)

In Virginia, the deployment of a freeway service patrols was positively received by the public; Virginia DOT received hundreds of “thank you” letters.(1997)

An initial evaluation of the Maryland CHART program indicated that lane sensors and freeway video cameras in the coverage area supported incident management and contributed to a 5 percent reduction in non-recurrent congestion delay.(May 1996)

Innovations in Transportation and Air Quality: Twelve Exemplary Projects(1996)

Incident Management via Courtesy Patrol: Evaluation of a Pilot Program in Colorado(22-28 January 1995)

Highway Helper Summary Report - Twin Cities Metro Area(July 1994)

Information Dissemination
Dynamic Message Signs

Integrated Corridor Management (ICM) strategies that promote integration among freeways, arterials, and transit systems can help balance traffic flow and enhance corridor performance; simulation models indicate benefit-to-cost ratios for combined strategies range from 7:1 to 25:1.(2009)

In Georgia, the NaviGAtor incident management program reduced the average incident duration from 67 minutes to 21 minutes, saving 7.25 million vehicle-hours of delay over one year. (August 2006)

In Georgia, the HERO motorist assistance patrol program and NaviGAtor incident management activities saved more than 187 million dollars yielding a benefit-to-cost ratio of 4.4:1.(August 2006)

In Georgia, the Navigator incident management program reduced secondary crashes from an expected 676 to 210 in the twelve months ending April 2004.(August 2006)

In Georgia, the NaviGAtor incident management program reduced annual fuel consumption by 6.83 million gallons, and contributed to decreased emissions: 2,457 tons less Carbon monoxide, 186 tons less hydrocarbons, and 262 tons less Nitrous oxides.(August 2006)

In Atlanta, satisfaction with motorist assistance patrols ranged from 93 to greater than 95 percent in two separate surveys of drivers who were already aware of the service.(August 2006)

Simulation revealed that a freeway management system in Fargo, North Dakota could reduce network travel times by 8 percent and increase speeds by 8 percent when DMS are used to warn drivers of incidents.(6-10 August 2000)

Modeling performed as part of an evaluation of nine ITS implementation projects in San Antonio, Texas indicated that integrating DMS, incident management, and arterial traffic control systems could reduce delay by 5.9 percent.(May 2000)

Evaluation indicated that integrating DMS and incident management systems could reduce crashes by 2.8 percent, and that integrating DMS and arterial traffic control systems could decrease crashes by 2 percent, in San Antonio, Texas.(May 2000)

In San Antonio, Texas, focus group participants felt that DMS were a reliable source of traffic information.(May 2000)

Evaluation of freeway DMS integrated with incident management in San Antonio, Texas, found fuel consumption reduced by 1.2 percent; integrating the DMS with arterial traffic control systems could save 1.4 percent. (May 2000)

Incident Management Simulation on a Freeway Corridor in Honolulu(8-12 November 1999)

In Japan, a real-time incident detection and warning system installed on a dangerous curve on the Hanshin Expressway decreased the rate of secondary crashes by 50 percent.(October 1997)

In Brooklyn, an incident management system on the Gowanus and Prospect Expressways used CCTV, highway advisory radio, dynamic message signs, and a construction information hotline to improve average incident clearance time by about one hour, a 66 percent improvement.(May 1997)

The delay reduction benefits of improved incident management in the Greater Houston area saved motorists approximately $8,440,000 annually. (7 February 1997)

Driver confidence in traveler information improved after implementation of the TransGuide freeway management system in San Antonio, Texas.(12-16 January 1997)

In San Antonio, Texas, a freeway management system reduced fuel consumption by and estimated 2,600 gallons per major incident resulting in an annual savings of 1.65 million dollars.(12-16 January 1997)

In San Antonio, Texas, a freeway management system led to an estimated delay savings of 700 vehicle-hours per major incident.(12-16 January 1997)

Following deployment of the TransGuide freeway management system in San Antonio, Texas, crash frequency was reduced by 41 percent and incident response time decreased by 20 percent.(12-16 January 1997)

In Toronto, the COMPASS traffic monitoring and incident information dissemination system on Highway 401 decreased the average incident duration from 86 to 30 minutes per incident.(1997)

Highway Advisory Radio

Incident Management Simulation on a Freeway Corridor in Honolulu(8-12 November 1999)

In Brooklyn, an incident management system on the Gowanus and Prospect Expressways used CCTV, highway advisory radio, dynamic message signs, and a construction information hotline to improve average incident clearance time by about one hour, a 66 percent improvement.(May 1997)

Clearance & Recovery

In Broward County, Florida, the 2006 analysis for the SMART SunGuide TMC roadway and incident clearance times showed reductions of 18 percent and 4 percent respectively over 2005.(January 2007)

Investigation

Incident Management Using Total Stations(August 1992)